Solutions that meet your drug testing needs.
Toxicology support services
Our prompt and courteous Toxicology Support Services representatives are here to provide you with the information you need to better understand and manage your drug testing program. To ensure your complete satisfaction, we are available via toll-free number and can address any questions or concerns regarding your account.
Education and in-service training
Education and training are critical to ensure correct specimen collection and shipment to the lab. Telephone and on-site staff training sessions are provided upon request. To get our clients up and running on specimen collection, results interpretation and internet reporting, RTL contacts all accounts within two weeks of set-up to schedule a convenient training date and time. Certificates of completion are provided at no additional fee.View the drug test resources »
ToxAccess™ reporting and
collection management options
Engineered to support millions of drug and alcohol laboratory tests a year, ToxAccess™ helps you administer everyday collection tasks and automate the result reporting process.
Additional reporting formats are also available by U.S. mail or fax.More about online reporting »
Our leading-edge equipment and proven methodologies help us "find out." You can depend on RTL to utilize the most sensitive equipment, proven processes and highly skilled personnel to deliver timely, accurate and reliable results. We'll find out.View our laboratory technology »
RTL is constantly communicating with its clients through website updates, newsletters, sales materials, invoice inserts and e-mails. Information regarding new drug tests and support services is provided proactively to ensure that clients are aware of all their drug testing options.Sign-up for email notifications »
Expert witness services
Expert witness services are available by affidavit, telephonically, or in-court. RTL's board certified & licensed toxicologists are court (federal and state) approved as experts in forensic toxicology and/or urine & oral fluid drug testing.
Third party billing
RTL offers an easy and convenient Third Party Government Insurance Billing Service to all qualifying clients. RTL is a Medicare and Medicaid provider for medical laboratory services. This service, within federal and state guidelines, is available at no charge to your agency.
Specimen collection referral network
Join our network! If you are a collection site or TPA agency and wish to work directly with Redwood Toxicology Laboratory, please join our referral network. We will work with your firm to develop a comprehensive drug testing program that works for you and your clients. For more information, please fill out our online form.Referral network sign-up »