EIA urine screen-only results will now be released on the same day as receipt.
In February 2018, Redwood Toxicology Laboratory will begin releasing urine enzyme immunoassay (EIA) screen-only results on the same day that specimens are received at the laboratory. Clients now can receive completed urine EIA screen-only results up to 18 hours sooner.
No action is required by clients for this change. Screening analysis and procedures will remain unchanged. Please note that results for specimens requiring confirmation or additional testing will not be available the same day.
Results will be made available via your existing reporting method. Customers who utilize the ToxAccess® reporting website may receive multiple new-result emails throughout the day. Clients with administrative access to the ToxAccess system will have the ability to adjust email notification preferences for users within their account.
Excellent service is always our top priority. If there is anything that we can do to improve your service experience, please do not hesitate to contact a sales representative at 800.255.2159, option 1.
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