REDWOOD TOXICOLOGY LABORATORY, INC.
If you would like to inquire about our products and services, check prices or place an order, contact a Sales Representative by phone, fax or email.
All requests made during non-business hours will be responded to as early as possible the next business day.
SALES AND GENERAL INQUIRIES
RTL offers toll-free sales and customer support services during regular business hours. RTL hours are 7:30 AM to 4:00 PM PST.
Sales
| Phone: | Laboratory Sales—800-255-2159 or 707-577-7959 Screening Devices—877-444-0049 or 707-571-1157 |
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| Fax: | 707-577-8102 | |
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| Address: | P.O. Box 5680, Santa Rosa, CA 95402 or 3650 Westwind Blvd., Santa Rosa, CA 95403 |
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CLIENT CONTACT INFORMATION
To ensure your complete satisfaction, please do not hesitate to contact the following RTL staff members with any questions or concerns regarding your account.
Client Services
| Phone: | 800-255-2159, ext. 4399 or 707-577-7959, ext. 4399 |
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| Fax: | 707-577-0365 | |
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| Address: | P.O. Box 5680 Santa Rosa, CA 95402 |
INFORMATION TECHNOLOGY
The IT Department is available during regular business hours to answer client inquiries about internet (www.webtoxicology.com) and statistical reporting. Contact the IT Department to request your WebToxicology username and password for convenient results retrieval.
IT Services
| Phone: | 800-255-2159, ext. 4311 or 707-577-7959, ext. 4311 |
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| Fax: | 707-577-0471 | |
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| Address: | P.O. Box 5680 Santa Rosa, CA 95402 |
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TESTING SUPPLIES
To request labels, bottles and shipping materials, contact our Supplies Department. Supplies will be sent to your agency in three month increments.
Supply Ordering
| Phone: | 800-255-2159, ext. 4327/ext. 4324 or 707-577-7959, ext. 4327/ext. 4324 |
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| Fax: | 707-237-8705 | |
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| Address: | P.O. Box 5680 Santa Rosa, CA 95402 |
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SPECIMEN COLLECTION—SANTA ROSA FACILITY
Redwood Toxicology Laboratory provides observed urine collection services to ensure specimen integrity and legal defensibility. Please contact our collection room during regular business hours, 8:00 AM to 5:00 PM PST to schedule an appointment.
Collection Site
| Phone: | 707-577-7959 ext. 4344 | |
| Address: | 3650 Westwind Blvd., Reception C, Santa Rosa, CA 95403 |
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